Knowledge Base/Tutorials/Getting Started

How to set up a Custom Domain

Hannah R
posted this on October 18, 2011 16:43

How to set up a custom domain

This is how you set up a GoDaddy domain and then set it up for your SocialGO site.

1. Purchase a domain name. Make sure you have registered the domain name with a registrar that offers custom DNS services. We recommend GoDaddy and we include full instructions here, in Steps 2 & 3. Purchase your domain name (www.yourdomainname.com) on their website www.godaddy.com.
 
2. You need the A name (e.g. yourdomainname.com) to be pointing to: 84.22.170.176. GoDaddy will give you a numeric account number during your purchase process. Write it down on a piece of paper, along with the password you gave.

  • Go back to their website and login using those details.
  • On the left of the screen you will see 'Manage' 'Renew' 'Upgrade'.
  • Click on 'Manage'.
  • You will see your domain name in the panel in blue. Click on it.
  • The next screen will show a heading DNS Manager, and below it the word 'Launch' in blue. Click the "Launch" link.

 
The first line box has A (Host) and you'll see a number along the line. If you highlight this, you'll see a pencil icon appear – click this and then click on the number to remove it and enter this number instead: 84.22.170.176
 
3. Now look at the next box with CNAME (alias). Below, at the bottom of the list, you'll see www then across that panel click the pencil icon and type in your domain name (no need for the www) yourdomainname.com. On the top right you'll see SAVE ZONE FILE. Click that to save the change.

It may take up to 72 hours for these changes to be in effect but that's it – you're done. Now go back to your dashboard.
 
4. In the Dashboard of your site, scroll over 'Setup' and click on 'Custom Domain'.

domain.png


5. Click the 'Add Domain' button.

add.png

 

6. A pop-up will appear on screen. Within the pop-up, enter the name of the domain that you purchased into the domain field. Click the 'Add Domain' button.


hannahsgg.png



7. Now that your new domain has been added to the list. Mark your new domain as the 'Primary' address and click the 'Save Changes' button.
Your custom domain will now be the Primary site address.

domain7.jpg

 

8. So that your domain works with and without the www. you will need to also add the domain without the www. at the start. When you have done this click 'Save Changes' and both domains will work.

 

NEW.jpg

 

Comments

User photo
Christy

ok - what if you didn't buy your domain name from GoDaddy?  Say Host Gator and they say that you guys need to set the A record.

February 23, 2012 07:03